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InfoSnap 1.2.2
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Base for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching.
Base for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching.
Base is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles
based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable
contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management
based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk
purchase order management, sla management, itil, knowledge base, contract management, help desk, service desk, trouble ticketing, helpdesk software, inventory management, asset management, itil help desk
knowledge base that compliments the help desk. Knowledge base articles can be created from scratch, or built based upon exiting help desk requests. Through day-to-day use of the help desk, you can easily create a custom knowledge base that is tailored to your unique environment. Mouse Tracks provides a complete solution for your IT inventory needs. Mouse Tracks will facilitate the tracking of Computers, Peripherals, Software Assets and Documentation